Cardetailsupplies.com is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at [email protected] or telephone us at 516-379-7070.
Our current Refund Policy is : All items are subject to a 30 day return from date of purchase with original receipt. All items that are exposed to outside elements are not warrantied.
You may return most new, unopened items within 30 days of delivery for a full refund.
All returns, exchanges and refunds are processed immediately upon receipt. Please allow 2 weeks from the time you return your item for your refund or exchange to arrive. If paid by credit card, please allow 2 billing cycles for your credit to appear on your statement..
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
At CarDetailSupplies.com we are committed to getting your order safely to your doorstep as fast as possible and at minimum cost. All orders will be shipped via UPS or FedEx unless other means are requested.
Depending on the item(s) you purchase at Cardetailsupplies.com and the location to which the items will be delivered, different shipping methods will be available. Each shipping method has its own restrictions and charges that will be applied to your order.
Unfortunately, due to rising fraud we are unable to ship to addresses that are different than billing address.
We are also unable to ship to P.O. Boxes due to the fact that most boxes are large. If billing address is a P.O Box please note your order with a contact phone number to verify the shipping address.
Your order must be received and clear credit authorization by 2:00 p.m. EST or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States. Due to overwhelming demand, orders may take longer to ship.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.